Customer care
A few useful answers
A short guide to the fictional catalogue and the demonstration features. Nothing here is sold, booked or sent.
Is Byraldo a real perfume house?
No. Byraldo is a fictional Paris perfume house created as a DivveFlow concept site. The products, images and stories demonstrate a possible catalogue.
Can I buy anything here?
No. Nothing is for sale. The catalogue prices are illustrative, and the demo checkout takes no payment or personal details.
What happens when I add to the bag?
The item is stored in the bag in your own browser, using local storage under byraldoBagV2. It is not sent as an order.
What does Place demo order do?
It clears the demonstration bag and opens a confirmation page. It does not create an order, reserve stock or arrange delivery.
Which fragrance sizes are shown?
The fragrance catalogue shows 50 ml and 100 ml options. These are fictional product formats; the current catalogue supplies the displayed prices.
What is in the Discovery Set?
Five imagined 2 ml samples: Néroli Soleil, Bois de Minuit, Iris Fumé, Fleur d’Oranger and Cèdre Argent. No samples are supplied.
Which scents are in the Travel Spray Trio?
Néroli Soleil, Cèdre Argent and Thé Fumé, each imagined as a 10 ml travel spray. The trio is a demo product.
Does the scent finder save my answers?
Its answers and results stay in your browser. The finder suggests a mood from the eight fictional fragrances and sends no answers anywhere.
Can the gift card be redeemed?
No. The £50, £100 and £150 options are demo values only. No digital card, redemption code or email is issued.
Are the reviews from customers?
No. Every review is fictional, including its name and rating. The review sections label them as written for this DivveFlow concept site.
Can I book a visit or consultation?
No appointments or visits are available. The appointments page describes an imagined conversation, and there is no booking form.
Where can I ask about this website?
Follow the DivveFlow link for real enquiries about the website. Byraldo has no real shop address, phone number, email or enquiry form.